Performance Indicators

Leisure & Culture

Leisure

Cost per attendance at sports facilities

% of adults satisfied with leisure facilities

Libraries

Cost per library visit (£)

% adults satisfied with libraries

Museums

Cost per museum visit (£)

% adults satisfied with museums and galleries

Corporate Services

Corporate Finance

Variance % between revenue budget and actual expenditure

Support service costs as a % of expenditure

% of invoices paid within 30 days

% procurement spend on local enterprises

Proportion of Scottish Welfare Fund Crisis Grant Decisions within 1 day

Proportion of Scottish Welfare Fund Community Care Grant Decisions within 15 days

Proportion of Scottish Welfare Fund Budget Spent

Proportion of Discretionary Housing Payment funding spent

Customer Services and IT

Customer satisfaction with telephone service

Cost per dwelling of collecting Council Tax

Total number of online transactions

Cost of Collecting Non Domestic Rates per Property (£)

Percentage of customers using self service options

% of income due from council tax received by the end of the year

% of invoices sampled that were paid within 30 days

People Services

% of the workforce under 25

% of highest paid 5% of employees who are women

Sickness days per employee - teachers

Sickness days per employee (non-teacher)

Gender pay gap

Financial Sustainability

Total useable reserves as a % of council annual budgeted revenue

Uncommitted General Fund Balance as a % of council annual budgeted net revenue

Ratio of Financing Costs to Net Revenue Stream - General Fund

Ratio of Financing Costs to Net Revenue Stream - Housing Revenue Account

Actual outturn as a percentage of budgeted expenditure

City Development

Economic Development

Unemployment rate within the city

Youth unemployment rate

Business Gateway start-ups per 10,000 population

Percentage of Working Age People in Employment

Proportion of people earning less than the Living Wage

Proportion of properties receiving superfast broadband

Town Vacancy Rates

Visitor numbers to Dundee (000s)

SME Business Base per 10,000 Head of Working Age Population

Median Earnings of Total Resident Workers as a Percentage of Scottish Average

Gross weekly pay for full time employees living in the area.

Number of workless households in Dundee.

Claimant Count as a % of 16-24 Population.

Claimant Count as a % of Working Age Population.

Participation rate for 16-19 year olds (%)

Proportion of procurement spent on local enterprises

% Unemployed people accessing jobs via Council funded/operated employability programmes

Investment in Economic Development and Tourism per 1,000 (£)

Immediately available employment land as a % of total land allocated for employment purposes in the local development plan

Planning

Average time per Business or Industry planning application (weeks)

Cost of planning & building standards per planning application (£)

Climate Change

Energy consumption in council buildings in tonnes of CO2

C02 Emissions area wide per capita

CO2 emissions area wide: emissions within scope of LA per capita

DCC Carbon Footprint Emissions (t CO2)

CO2 emissions from Transport per capita

CO2 emissions from Electricity per capita

CO2 emissions from Natural Gas per capita

Property

% of internal floor area of operational buildings in satisfactory condition

% of operational buildings in satisfactory condition

Roads and Transport

Active travel as a % of trips to work

Cost of maintenance per kilometre of roads (£)

% A class roads that should be considered for maintenance

% B class roads that should be considered for maintenance

% C class roads that should be considered for maintenance

% U class roads that should be considered for maintenance

Neighbourhood Services

Community Safety and Justice

Total number of anti-social behaviour complaints

Environment

Net cost of waste collection per premises (£)

Net cost of waste disposal per premises (£)

Net cost of street cleaning per 1,000 population (£)

Street Cleanliness Score

Cost of trading standards, money advice and citizens advice per 1,000 population

Cost of Trading Standards and Environmental Health per 1,000 population (£)

% adults satisfied with street cleaning

Percentage of household waste recycled or composted

Cost of environmental health per 1,000 population (£)

% adults satisfied with refuse collection

Housing and Communities

Proportion of council dwellings meeting Scottish Housing Quality Standards

% of all tenure households living in fuel poverty

Percentage of council dwellings that are energy efficient (EESSH)

Number of Council and Registered Social Landlord new housing completions

Gross rent arrears (all tenants) as a percentage of rent due for the year

% of rent due in the year that was lost due to voids

% of council dwellings meeting Scottish Housing Quality Standards

Average number of days taken to complete non-emergency repairs

Parks and Open Spaces

Parks and Open Spaces cost per 1,000 of the Population (£)

Parks and Open Spaces proportion of adults satisfied

Children and Families

Children's Education

Overall average tariff score

Average total tariff SIMD Q1

Average total tariff SIMD Q2

Average total tariff SIMD Q3

% school leavers entering positive destinations

School Attendance

School exclusion rates per 1,000 pupils

% of pupils achieving 5 or more awards at SCQF Level 6 or higher

% of pupils living in the 20% most deprived areas gaining 5+ awards at level 5

% Pupils in lowest 20% SIMD achieving 5 or more awards at SCQF Level 6 or higher

16 - 19 year olds living in SIMD 1 participating in education, employment or training

Improve the overall attendance of all children and young people living in SIMD Quintile 1

The % take up of free school meals

% gap in attainment tariff scores between school leavers living in SIMD 1 areas and SIMD 5 areas

% point gap in literacy in P1-7 between pupils living in SIMD 1 areas and living in SIMD 5.

% point gap in numeracy in P1-7 between pupils living in SIMD 1 areas and living in SIMD 5 areas.

Average total tariff SIMD Q4

Average total tariff SIMD Q5

% of early years provision which is graded good/better

Cost per Primary School Pupil

Cost per Secondary School Pupil

Cost per Pre-School Education Place

% adults satisfied with local schools

% of P1, P4 & P7 achieving expected CFE level in literacy

% of P1, P4 & P7 achieving expected CFE level in numeracy

Care Experienced Children

% child re-registrations < 18 months

% of Care Experienced Leavers Entering a Positive Destination

% of residential and foster care placements which are rated good or better

School exclusion rates per 1,000 pupils (Care Experienced)

% of Care Experienced Children Children with > one placement in the last year

Gross cost of Looked After Children (residential).

Gross weekly cost of Looked After Children (communities)

Balance of care - % LAC based in community

Children looked after by Dundee City Council on 31st July as a percentage of the 0-17 years population

School attendance rates (Care Experienced Children)

Health and Care

Chief Executive Services

Chief Executive

Average duration to respond to complaints at stage 1

Average Daily Website Page View Numbers

Number of living wage accredited employers based or headquartered in Dundee

Percentage of children living in poverty after housing costs (relative poverty)