Customer Services Delivery

Face-to-face enquiries are no longer available at Dundee House and the East & West District Housing Offices.

Remember, you can do most things online. Please visit for a list of forms, services and online processes. Staff are available to assist during office hours.

For citizens unable to access online services, a reduced face-to-face service will be available for a number of our services by appointment only at the Box Office, 16 City Square.

Appointments for queries relating to:

  • Housing
  • Blue Badges
  • National Entitlement Card
  • Household Waste Recycling Permits
  • Disabled Parking Bays

can be booked via our online Appointment System or by calling 01382 434000.