When you use our 'Pay Online' services, your card details are never available to the Council nor are they stored on any of our servers. We use a secure payment site, provided by Capita, to take your payment details.
A confirmation screen at the end of the transaction will indicate whether or not your payment was successful. You will be given a unique reference with which we can trace your payment.
If you experience difficulty, please contact the Customer Services Team on 434800 or email onlinepayments@dundeecity.gov.uk. Please give details of your customer reference or account number and the date and time the problem occurred.
You may find the following information useful:
Using Our Website
Using this site constitutes your acceptance of these Terms and Conditions, which take effect from the date of first use.
Copyright
These pages, unless otherwise stated, are copyright protected.
Content Disclaimer
If you have problems using this online facility, it may be due to:
Our online payment facility encrypts all the data sent from your browser to our payment facility. Your credit card details will be sent directly from your browser, using a secure link, to the bank's secure server.
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