Building Standards Performance

Customer Survey

To help monitor the performance of the Building Standards please see link below to our online questionnaire.

We welcome suggestions for improvement or change at any time and do not rely solely only on the customer survey.

Should you have a suggestion please do contact us by email at bs@dundeecity.gov.uk

Key Performance Outcomes

Building Standards Key Performance Outcomes - Financial Year 2023/24
KPO1(A) Time taken to issue a building warrant or amendment to a warrant	KPO1(B) Time taken to issue a first report (and building warrant or amendment issued without a first report)	KPO1(C) - Time taken to issue a building warrant or amendment (following a first or subsequent report) from receipt of satisfactory information
Quarter 1 - 2023/24
82 days average	93.1% of first reports issued within 20 working days	83.5% BW's and amendments issued within 10 days of receipt of satisfactory information
Quarter 2 - 2023/24
84 days average	78.3% of first reports issued within 20 working days	75.2% BW's and amendments issued within 10 days of receipt of satisfactory information
Quarter 3 - 2023/24
74 days average	73.4% of first reports issued within 20 working days	72.3% BW's and amendments issued within 10 days of receipt of satisfactory information
Quarter 4 - 2023/24
76 days average	82.7% of first reports issued within 20 working days	87.8% BW's and amendments issued within 10 days of receipt of satisfactory information

Annual Performance Report

The Annual Performance Report provides a detailed overview of the Building Standards service and its activities.

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