We will be required to provide the Scottish Housing Regulator with an Annual Return on the Charter (ARC) showing how well we are performing, which the Scottish Housing Regulator will use to monitor and assess our performance against the Charter Outcomes and other social landlords. We will publish this full report on our website.
We want to report our performance to you in ways that you find most suitable and on outcomes that matter most to you. It is important that this return reflects discussions we have had with tenants about the kind of things that they want us to report on, and the way in which they want this information to be reported to them.