Energy Advice

News (4th October 2024)

The Warm Home Discount Scheme: Different energy suppliers open their Warm Home Discount Schemes at different times of the year, from late summer onwards. For a list of the latest schemes open for customers and who qualifies following the link

Warm Home Discount Schemes currently open

Check your supplier's scheme for details of who can apply. If you qualify the Warm Home Discount scheme is worth £150.

Contact DEEAP on 434840 for additional help and advice

DEEAP

In response to the need to eradicate fuel poverty the council established the Dundee Energy Efficiency Advice Project (DEEAP). The aim of DEEAP is to provide a service throughout the city advising householders on fuel tariffs, how to reduce bills, energy efficiency measures, advocacy work resolving individuals debts with energy suppliers, and other advice and referral work.

In 2022/23 DEEAP staff have:

  • Re-negotiated in excess of £175,000 worth of fuel debt last winter
  • Raised over £650,000 in client gains and benefits
  • Visited 1381 properties across Dundee
  • Provided over 2300 households with energy advice and support

DEEAP can give advice on all energy related issues, including:

  • Billing problems
  • Heating system demonstrations
  • Energy saving tips
  • Benefit checks
  • Dampness and condensation problems
  • Fuel supplier issues

Contact Details

Dundee Energy Efficiency Advice Project
Email: deeap@dundeecity.gov.uk
Tel: 01382 434840

Dundee House, 50 North Lindsay Street
Dundee DD1 3YL