Welfare Rights

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COVID - 19/Cornonavirus outbreakΒ Update (30th March 2020)

Note that Council Advice Services and the Scottish Welfare Fund continue to provide essential services throughout the COVID - 19 crisis. Note that the services are working via telephone and email but are able to provide the same services normally provided.

Please telephone 01382 431188 and select the correct service as detailed below

For Scottish Welfare Fund press 1
For Council Advice Services press 2
For DEEAP Energy Advice press 3

Also for more information on changes to Social Security Benefits and what to claim during the COVID 19 pandemic please see here. This leaflet gives up to date information on what to claim during the Coronavirus outbreak and also gives contact details for Council Advice Services, Dundee Citizens Advice Bureau and Brooksbank Centre and Services.


Benefits and Tax Credits

The Welfare Rights Team can help Dundee residents sort out a wide range of benefit and tax credit problems. We can identify what benefits you may be entitled to, assess the merits of your case if you want to challenge a decision, and represent you at tribunal if you have a case.

For example: your claim for benefit or tax credits may have been refused, your benefit may have stopped, you may want to see if benefit can be backdated or report a change in circumstance, or you may have been over paid.

Contact Us

Email: welfare.rights@dundeecity.gov.uk
Phone: 01382 431188 (option 2)Β (Advice Line Monday to Friday 9.30am - 4.30pm)

Council Advice Services,Β Corporate ServicesΒ Department,
Floor 3, Dundee House, 50 North Lindsay Street,
Dundee DD1 1FA