Chief Social Work Officer's Report

Ongoing efforts to protect and support people of all ages across Dundee are being showcased to councillors. 

The city governance committee will consider the latest report of the city’s Chief Social Work Officer for 2023-24.

Achievements highlighted in the report include:  

• Over 98% of people were discharged from hospital to community supports without delay.    
• Dundee was one of the 3 highest performing areas nationally in the benchmarking report on Medication Assisted Treatment (MAT) Standards.   
• The balance of family-based versus residential care increased from 87.2% to 90.5%, above the national average.   
• The proportion of Community Payback Orders completed successfully increased from 65% to 70%.   
• Other adult services evidenced a 21% improvement in Care Inspectorate inspection grades.   
• The Joint Inspection of Adult Support and Protection graded Leadership and Key Processes as Effective.   
• Children’s Services case file audits showed further improvements with 94% graded as Good or better.   
• Over 77% of adults supported at home reported that they are supported to live as independently as possible. 
• Millview Cottage Young Person’s House won the Scottish Social Services Outstanding Residential Service Award 2023. 
• Balcarres Care Home won the Scottish Care, Care Home Service of the Year Award 2023. 
• Menzieshill House Team won the Generations Working Together Excellence Award 2023.                 

The report by Chief Social Work Officer Glyn Lloyd, who replaced Diane McCulloch when she retired earlier this year, also looks at challenges faced by social work and social care. 

Councillors will be told that “Most services are experiencing increased demands in a context of growing financial constraints, new regulatory or legislative requirements and uncertainty with a National Care Service. Like other areas, there have also been challenges with recruitment in some services. 

The report highlights “some outstanding achievements which reflect the leadership, adaptability and innovation across services”. 

City Governance convener Councillor Mark Flynn said: “Our staff work on extremely complex matters involving vulnerable people and there are some huge challenges, but the report shows how services have responded well. I would like to thank them all for their continuing dedication. 

 “I am pleased to see the commitment we are showing to tackle longstanding issues in the city including drug deaths and mental health problems. 

“While none of us can afford to be complacent, we can see from the Chief Social Work Officer’s report that sustained efforts are being made across the city to make people’s lives better.” 

The City Governance committee meets on November 18. 

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