If a challenge is received within 14 days of the Penalty Charge Notice being issued, then the Penalty Charge Notice will be placed on hold at the discounted rate. The notice will remain on hold until a decision is reached. Please do not make payment until you have been notified of the outcome of your appeal. Once payment is made, liability is deemed to have been accepted.
If the challenge is rejected, the keeper will have 14 days from the date of the rejection letter to make payment at the discounted rate.
If the PCN is not paid within this time, it must be paid at the full amount.
A Charge Certificate is served 28 days after the issue of a Penalty Charge Notice is issued. Once served, there is no further option to appeal.
Ultimately, if the Formal Representation is rejected, and the driver is not satisfied with this outcome, the case can be taken to the Transport Appeals Tribunal for Scotland. An independent adjudicator will then make a ruling on the case and their decision is final.