Your Rent | Dundee City Council

The rent charge for your home is stated in your tenancy agreement. It will include any service charges e.g. sheltered housing charge, communal cleaning charge.

If you are having difficulty paying your rent you should contact the Rent Collection Team straight away on Tel: 01382 307300.

There are lots of ways to pay your rent.

When is my rent due?

Your rent is due on Monday each week for the coming week and you can arrange to pay weekly, fortnightly or monthly. If you choose to pay monthly, you will pay one month in advance.

Rent Increases

Rent levels are reviewed every year. In November/ December tenants are consulted on the proposed rent levels for the next year. Information on how you can be involved is published in the press, and on the council’s website.

You will be sent a letter each February telling you the rent charges payable from April

Rent Account statement

You will be sent a rent account statement each year. If you have any questions about your statement you can call the telephone number printed on the statement.

What if I lose my rent card?

If you lose your rent card/barcode letter contact the Rent Collection Team on Tel: 01382 307300. A new bar code letter will be sent to you and you will be given advice on how to pay your rent until your letter arrives.

Follow this link for more information on Rent Recovery – Change to Rent Collection

Contact Details

Tel: 01382 307300 Rent Collection Team
Email: rent.recovery@dundeecity.gov.uk