Providing evidence or information for a claim

If we've asked you to provide documents and/or information to support a claim, you don’t need to visit our offices or send documents through the post. You can supply this information using our online evidence upload form. This is the fastest and easiest way to get information to us.

This form can be used to provide information for the topics below:

  • Council Tax
  • Council Tax Reduction
  • Housing Benefit
  • Discretionary Housing Payment
  • Free school meals and Clothing Grants
  • Education Maintenance Allowance
Providing evidence using our online form

You can use our online form to upload evidence.

To upload your evidence, or to let us know that something has changed, follow these easy steps:

  1. Take a picture of, or scan, the document you want to send us and save it on your device.
  2. Complete the online form with your details and attach the files that you want to send to us.
  3. Submit the form.

Your details and documents will be securely sent to us.

Please check all pictures and files before you submit them to make sure that all details can be seen clearly. If you are using aΒ camera enabled device (such as a smartphone or tablet)Β toΒ photographΒ a document,Β please make sure that the whole page is shown in your image.

No single file should be more than 10MB in size.