Parking Penalty Charge Notices

The amount payable for a Penalty Charge Notice is £100.

If paid within 14 days of the issue date, the penalty charge is discounted to £50.

If payment is made by post, please allow for postal delays.

There is currently a significant queue of appeals waiting to be reviewed. If you have appealed within 14 days of the issue date, the discounted rate of £50 will be held until a decision on your appeal is reached.

If, after 28 days neither a payment or appeal has been received, a Notice to Owner/Keeper/Hirer document will be sent to the registered keeper of the vehicle.

After 48 days without payment or appeal, the registered keeper will receive a Charge Certificate advising that the fine has increased to £150. Once this stage has been reached, there is no option to appeal.

Ways to Pay

Online

Pay Penalty Charge Notice

Automated Telephone Service

Telephone: 0845 602 6943

A 24-hour automated telephone payment line is available (calls cost 5p per minute plus your providers access charge). You will need to have your Penalty Charge Notice reference number, and credit or debit card available when you call. You will be told that your payment has been authorised and you will be given an authorisation code as confirmation.

Payment by this method will not be available until 24 hours after the notice is issued.

By Post

Make your crossed cheque or postal order payable to Dundee City Council, write the Penalty Charge Notice number on the reverse (to avoid error) and attach your Penalty Charge Notice to your cheque or postal order.

All postal payments must be sent to:

Dundee City Council
City Development
Dundee House
50 North Lindsay Street
DUNDEE DD1 1LS

A receipt will not be issued unless a stamped addressed envelope is provided

Challenges and Enquiries

Please note, we are currently experiencing a high volume of appeals.

If you have submitted an appeal within 14 days of the PCN issue date, the discounted rate of £50 will be held until a decision is reached.

Once an appeal is lodged, your PCN will not escalate further until it has been reviewed. You will be notified of any outcome in writing.

Online

Challenge a PCN

If you have submitted an appeal within 14 days of the PCN issue date, the discounted rate of £50 will be held until a decision is reached.

Once an appeal is lodged, your PCN will not escalate further until it has been reviewed. You will be notified of any outcome in writing.

In Writing

Dundee City Council
City Development
Dundee House
50 North Lindsay Street
DUNDEE DD1 1LS

If your challenge/enquiry is received after 14 days, you will lose the opportunity to pay at the reduced charge.

If a challenge is received within 14 days of the Penalty Charge Notice being issued, then the Penalty Charge Notice will be placed on hold at the discounted rate of 50% (£50). The notice will remain on hold until a decision is reached. Please do not make payment until you have been notified of the outcome of your appeal. Once payment is made, liability is deemed to have been accepted.

If the challenge is rejected, the keeper will have 14 days from the date of the rejection letter to make payment at the discounted rate.

If the PCN is not paid within this time, it must be paid at the full amount of £100.

If the driver does not accept the rejection and wants to appeal further, then they must wait until the Notice to Owner/Keeper/Hirer is served. The Notice to Owner letter will be sent by post. This will then allow a further appeal known as a Formal Representation to be made.

A Notice to Owner/Keeper/Hirer is served 28 days after the issue of a Penalty Charge Notice is issued.

Ultimately, if the Formal Representation is rejected, and the driver is not satisfied with this outcome, the case can be taken to the Transport Appeals Tribunal for Scotland. An independent adjudicator will then make a ruling on the case and their decision is final.

Parking Penalty Charge Notices

Related Links

Dundee City Council