Penalty Charge Notices

Telephone:  0845 602 6943

A 24-hour automated telephone payment line is available (Calls are charged at a local rate). You will need to have your Penalty Charge Notice reference number, and credit or debit card available when you call. You will be told that your payment has been authorised and you will be given an authorisation code as confirmation.

N.B. Payment by this method will not be available until 24 hours after the notice is issued.

Make your crossed cheque or postal order payable to Dundee City Council, write the Penalty Charge Notice number on the reverse (to avoid error) and attach your Penalty Charge Notice to your cheque or postal order.

All postal payments must be sent to:

Dundee City Council
PO Box 217
Dundee DD1 1LS

N.B. A receipt will not be issued unless a stamped addressed envelope is provided

At this time we cannot accept payments in person.

N.B. This portal will allow you to make an informal challenge. Formal challenges must be made in writing after receipt of a ‘Notice to Owner’ document.

Dundee City Council
PO Box 217
Dundee DD1 1LS

Email: parkingenquiries@dundeecity.gov.uk

N.B. If your challenge/enquiry is received after 14 days, you will lose the opportunity to pay at the reduced charge.