There are various reminder letters that you will receive if your tenancy goes into arrears. The first reminder letter is issued as soon as three weeks rent is due or, if your net rent charge is less than £10 per week, when Thirty Pounds
is due. As soon as you receive this letter you should contact Rent Control. There may be many reasons why you have received this letter e.g. Housing Benefit being cancelled or a problem with your payment method. Even if you think there has been a mistake please contact us.
If you do not respond to this letter then a home visit will be arranged and a final letter will be sent to you. This is one step closer to more serious arrears recovery by the Rent Control Team.
Contacting Rent Control, Tel 01382 307300 is now a priority to prevent further action being taken against you. Further action could result in you being liable for legal expenses in addition to your rent arrears.