Dundee House

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Coronavirus (COVID19)

As part of Dundee City Council’s phased reopening of buildings as lockdown restrictions ease, Dundee House will be open for limited services from Monday (April 26).

Customer Services will be opening 10am - 4.00pm Monday to Friday by appointment only.

Appointments can be made by e-mail appointments@dundeecity.gov.uk or by telephoning 01382 431205 for Council Tax, Council Tax Reduction & Housing Benefit matters or 01382 433129 for General Enquiries.

The Cash Office will be open daily from 10am - 2pm in order to receive payments. No appointments are necessary.

We would however ask that where possible, customers continue to use direct debit, internet, or telephone to make payments to the council. Alternatively, people can use Paypoint and Post Office outlets closer to their homes.

People are reminded that they should wear a face covering while in Dundee House unless they have an exemption.

Dundee House is only open for the above services in the meantime.

Customer Services Operating Hours

Day Opening Hours
Monday 10.00am – 4.00pm
Tuesday 10.00am – 4.00pm
Wednesday 10.00am – 4.00pm
Thursday 10.00am – 4.00pm
Friday 10.00am – 4.00pm

Council Tax / Benefits Enquiries
Email:  revenues.enquiry@dundeecity.gov.uk

Tel: 01382 431205

All Other services
Email: customerservices@dundeecity.gov.uk
Tel: 01382 434000

Please note that many services can be requested and paid for online.


50 North Lindsay Street
Dundee DD1 1QE

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