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Useful Contacts - Housing Department

Office opening hours -  Mon, Tues, Thurs, Fri 8.30am – 5pm and Wed 9.30am – 5pm

Housing Offices

  • East District Housing Office, 169 Pitkerro Road, Dundee DD4 8ES, Tel: 01382 307401 Map
  • West District Housing Office, 3 Sinclair Street, Lochee, Dundee DD2 3DA, Tel: 01382 307301, Map,

Other Services

  • Lettings Centre, Tel: 0300 123 9023 or 01382 307400
  • Rent Control, Tel: 01382 307300
  • Housing Support Team Tel: 01382 307357
  • Tenant Participation Tel: 01382 307297
  • Strategies/Policies/Plans Tel: 01382 307297
  • Publications - Community languages/alternative formats Tel: 01382 307293
  • Energy Advice Tel: 01382 434840

Repairs/Maintenance/Improvements

  • Reporting a repair Tel: 01382 434343 (24 hour emergency repairs service)
  • Gas Servicing Tel: 01382 434343
  • Capital Programme works e.g. Rewiring, replacement heating. Contact details will be sent out to individual tenants included in each improvement programme.
  • Council House Sales Tel: 01382 434848
  • Ex-council House Owner Services Tel: 01382 434848

Homelessness Services

  • 24 Homeless Advice Line Tel: 0800 633 5843 or 01382 432001
  • Homeless Services Unit - Reception Tel: 432001

Antisocial Behaviour

  • Antisocial Behaviour Advice Line Tel: 0800 169 3845 or 01382 307342
  • Antisocial Behaviour Team Tel: 01382 307366
     

Private Sector

  • Improvement and Repair of Private Sector Properties,Tel: 01382 436880
  • Care & Repair, Tel: 01382 436895/435583
  • HMOs (Houses in Multiple Occupation), Tel: 0800 085 3638 or 01382 436886
  • Landlord Registration, Tel: 01382 436848/436849
  • Dundee Landlord Accreditation, Tel: 01382 307118