Between Monday and Friday, 09:00 to 17:00, Mental Health Officers operate a “duty system.” There is a different Mental Health Officer on duty each day and they will respond to the calls that are received. These calls are of an emergency nature whereby the Mental Health Officer will respond as quickly as possible following receipt of the call. Calls come from a variety of people, including doctors or nurses and sometimes others who have concerns about someone's mental health and welfare.
It is a statutory responsibility for Dundee City Council to provide 24 hours a day access to a Mental Health Officer. Mental Health Officers are available 365 days per year and out with normal office hours, including all holidays, this service is then provided by the Out of Hours Service. The Out of Hours Service responds to emergencies and they pass on information to the daytime staff as soon as possible the following morning.
You can contact the daytime duty service by calling 01382 438300 or the Out of Hours Service out with office hours on 01382 307964.
You can also contact the Mental Health Officer service by post at:
By email at: firstname.lastname@example.org
MHO Team Manager
Social Work Department,
South Block, Level 7,
Dundee DD1 9SY