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Housing Repairs - Daytime Emergencies

To report a housing repair please contact the Customer Service Team, Tel: 01382 434343.

These emergency repairs are undertaken during the following periods:

Monday to Friday, 8.00 am – 4.30 pm

Right to Repair qualifying repairs are highlighted in bold

Clear blocked chute MSD - pump failure
Clear choked drain Renew toilet pan - unusable
Secure/make safe window fitting Repair cistern
Barricade windows with plywood Repair leak/burst
Gain entry for Police/Tenant No heat/hot water (Gas)
Repair ironmongery/fittings emergency Check electrics
Secure/barricade door No hot water - repair immersion/thermostat
Roof leaking - carry out repair Repair/renew smoke alarm
Repair flat roof - emergency Stair lighting faulty/off
Clear choke Lift off - repair as necessary