Useful Contacts - Housing

Please note: from 1st April the West Area Housing Office, Dundee House, and East District Housing Office will no longer be accepting counter payments. Customers who wish to continue using cash for transactions with the Council will be able to do so at Paypoint outlets and Post Offices which are located within local convenience stores in their communities. Full details can be found in our news release.

Alternative payment facilities are available at the following outlets during this time:

  • Party Discount, 147-149 High Street
  • Lochee Lochee News Plus, 150 High Street
  • Lochee Family Shopper, 163-167 High Street
  • Lochee Iffys Xtra, 63 High Street, Lochee

Customer services will continue to be available to answer customer queries.

Housing Offices

  • East District Housing Office, 169 Pitkerro Road, Dundee DD4 8ES, Tel: 01382 307401
  • West District Housing Office, 3 Sinclair Street, Lochee, Dundee DD2 3DA, Tel: 01382 307301

Other Services

  • Lettings Centre, Tel: 0300 123 9023 or 01382 307400
  • Rent Control, Tel: 01382 307300
  • Housing Support Team Tel: 01382 307357
  • Tenant Participation Tel: 01382 307297
  • Strategies/Policies/Plans Tel: 01382 307297
  • Publications - Community languages/alternative formats Tel: 01382 307293
  • Energy Advice Tel: 01382 434840

Repairs/Maintenance/Improvements

  • Reporting a repair Tel: 01382 434343 (24 hour emergency repairs service)
  • Gas Servicing Tel: 01382 434343
  • Capital Programme works e.g. Rewiring, replacement heating. Contact details will be sent out to individual tenants included in each improvement programme.
  • Council House Sales Tel: 01382 434848
  • Ex-council House Owner Services Tel: 01382 434848

Homelessness Services

  • 24 Homeless Advice Line Tel: 0800 633 5843 or 01382 432001
  • Homeless Services Unit - Reception Tel: 432001

Antisocial Behaviour

  • Antisocial Behaviour Team Tel: 01382 307366

Private Sector

  • Improvement and Repair of Private Sector Properties,Tel: 01382 436880
  • Care & Repair, Tel: 01382 436895/435583
  • HMOs (Houses in Multiple Occupation), Tel: 0800 085 3638 or 01382 436886
  • Landlord Registration, Tel: 01382 436848/436849
  • Dundee Landlord Accreditation, Tel: 01382 307118